Gene Marks | Page 5

The Phillies recently demoted their underperforming third baseman, Maikel Franco. Should you take a play from their book?

It's about what people are really paying for.

Few will agree with him publicly but Iverson is in surprisingly good company.

Because it was just business.

At lot has changed but it's taken 80 years.

It won't. Here's why.

Research shows a strong correlation between bad weather and unhappy customer reviews.

He got the mistakes out of the way to overcome his anxiety

Because a deal is a deal, that's why.

Skip the hug and get to the small talk.

Grant waited until he had all the available facts but not a minute longer.

Loss aversion makes football coaches and business leaders timid when the data says they should be bold.

He knew a very simple thing about competition.

When you care about your craft, you respect your peers.

A richer color scheme encourages customers to tip a lot more.

Probably not…and there's a good reason why.

Everyone can benefit from simple advice, no matter who they are.

Thanks for the feedback. Now get back to work.

No, it's not. There's a lot of better ways to spend that money in the spirit of the holiday.

Even good ideas need proper execution.

The last thing you want to hear is "hey, that's a great idea!" from the one person who's supposed to be giving you the great ideas.

Shorpy.com is entirely photos of people in ordinary life long ago dealing with the same sort of stuff we deal with now.

Whatever convinced you turning away sales is good business, it wasn't the math.

I know that I'm going to be in for a tough time as soon as I realize the a potential customer is a middle-aged guy.

Because one IS coming. Sometime.

What can you do to "help" my business? Buy something. Vague promises aren't going to cut it.

Believe it or not, if you weren't a jerk to begin with it could have the opposite effect.

Talk about embracing failure.

That "away from office" message doesn't signal laziness or complacency. It demonstrates competence and success.

The problems of one person or one business are seldom significant in the context of a big world with a long, long history. Paradoxically, that is very comforting.