Cynthia Kay

Have you ever had a customer unceremoniously dump you? Here is what I learned after a longtime client dumped us.

Whether you are a baby boomer or a young, enterprising entrepreneur, the personal impact of a business sale is real. Go beyond the traditional advice and consider the answers to these three questions if you want to transition successfully.

Focus on these three things to take your business to the next level.

Whether you are a serial entrepreneur or have spent a lifetime growing a business, there comes a time when you question your next step. For many, that is retirement.

We all love to hear the stories of people who started a business and became an overnight success, but the reality is very different for most.

Most side hustle stories are about a young person's effort that pays off big. However, a side hustle can be just as relevant for entrepreneurs who are at a different stage in their career, where the runway in front of them is shorter than behind them.

No me malinterpretes: usar inteligencia artificial, herramientas de contratación y "headhunters" puede ser útil para encontrar al talento adecuado, pero aún tienes que hacer el trabajo pesado. Aquí te comparto algunas lecciones que aprendí por las malas.

Don't get me wrong, using AI, hiring tools and professionals can be helpful to find the right talent, but you still have to do the legwork. Here are a few things that I have learned the hard way.

Successful entrepreneurs can see opportunities where others do not, generating fresh ideas and excitement about possibilities. But this enthusiasm can become a weakness if it diverts attention from daily business operations.

Have you fallen out of love with your business? Has it been replaced by fatigue and even a little bit of apathy? There are a few signs that might signal your "relationship" with your business has changed.

Say the word change, and people will go running for cover. If you pay attention, you can spot resistance to change and take three simple steps to get ahead of it.

Are you tired of enduring dull presentations? Over the years, I have compiled a list of common presentation mistakes and how to avoid them. Here are my top five tips.

For over thirty years, I have led a successful media production and communication consulting company. Only 25% of new businesses survive for 15 years or more, so I have beat the odds. But having staying power is not a matter of luck.

Joining the right business network can combat the loneliness of entrepreneurship by fostering valuable connections and providing essential support.

Don't wait until your product reaches end of life — stay competitive by developing new offerings or adapting current ones.

As a start-up or even an established business facing tough times, it is hard to be picky about customers. But with a little effort and thoughtful planning, you can attract more ideal customers and spend less time doing work that does not align with your business goals.

There are many reasons for start-up businesses' high failure rate, including lack of cash, not doing enough research and poor marketing. But this one reason is definitely not getting enough attention.

Conventional wisdom says to work on the business, not in the business. That sounds like good advice, but is there more to it? Yes, and finding the balance is key to entrepreneurial success.

Beware of the collaboration trap! Too much collaboration causes overload, and well-intentioned efforts to have broad collaboration can backfire.

Are you ready to be on camera? Here are a few things to consider.

You need to find the right business opportunity at the right time and take the right steps to beat the odds.

Lots of executives and managers complain that their organization is terrible at communication.

In a smaller organization, the owner is often the "face" of the business. But while it is flattering to be in demand, being the face of the business is also dangerous. It can impact the owner's ability to grow the business and make it sustainable for the long term.

Navigating emotions in the workplace has always been tricky. Today with the constant pressure to do more, do it faster and cheaper, some are pushed to the breaking point.

Today there is an endless stream of virtual meetings. Many of them terrible. That's right. Terrible. Often it is not the content. It is the delivery and the virtual "stage."

Knowing how to go after important recognition awards and then leverage them can have a long-term impact on your business.

When you run a small business, you do not have a machine to grind out leads, vet them and close the deal. You need every person on your team to generate business.

A side hustle is very different than a business. Here are three things to consider to make the transition successful.

Small businesses can lure talent away from bigger organizations if they do three things that align with what job seekers want.

These are five things to consider before you go after that big customer or contract.